Customer Reviews

At the completion of each job, we ask our customers to tell us about their experience with USS. Read what some of our satisfied customers are saying about our foundation repair, waterproofing, and concrete leveling work.

Recent Reviews

Bart was very professional and evaluated the job with the utmost integrity. Amanda did a great job keeping me aware of the schedule and when the crew would arrive. Foreman Michael did a great job onsite. I was very pleased with how well they cleaned up the area and the matching of the mortar color was amazing!

Brentwood, TN

Outstanding work! This was my third time to hire USS for foundation work. As always, the work was completed on time, very neat and by great people.

Nashville, TN

From the beginning with Bruce throughout the whole job, we were extremely happy with your work. We actually had three companies come out to bid our job. Bruce won, not because of his price, but because he actually approached the job like it was his own house and not like he just wanted our money. Foreman Scott went above and beyond to salvage our landscaping. When it came to tuckpointing our red mortar, he actually matched it! All the guys were great and left our yard as neat as possible (it rained almost everyday!). Extremely pleased and will recommend USS to everyone. Thanks!

Murfreesboro, TN

We had an unexpected expense of floor joists (11). Mitch was very kind and gracious to help us. The workers were very well mannered and friendly. Also, they were willing to answer questions and keep us updated at all times. USS, you delivered MORE than your best!

Ashland City, TN

Outstanding communication from beginning to end. All USS employees were professional and courteous throughout this project. Thank you!

Hendersonville, TN

We could not be more pleased with the experience we had with USS. From the first meeting with the project manager to paying the foreman at completion of the job, it was a pleasure to work with them all. What could have been a very unpleasant experience turned into something otherwise. We would highly recommend USS, the quality of the work and the pricing to anyone needing their service.

Spring Hill, TN

Pleased and grateful for the entire team at USS. Had a water problem and the beginning of a mold problem. USS sent a project manager out for a estimate very promptly. Chris went over everything with my wife and I detailing everything USS would do. The work began on time and was completed in 2-1/2 days. The crew removed anything that could possibly puncture the encapsulation, leveled up the fill before starting the rest of the job. My crawl space is now gleaming white, sealed from any moisture with a large dehumidifier quitely regulating the humidity. I am glad I chose USS to complete my work.

Clarksville , TN

So grateful for Mitch and Lael for doing an incredible job on our house. We just closed on a house and found the problem post closing. Mitch and his team worked with us to get the problem corrected quickly and efficiently. Incredible communication and have been helpful post repairs for any questions that came up. Would HIGHLY recommend them to anyone needing repairs made.

Spring Hill, TN

We were particularly impressed by how well the site was preserved after the job was completed; shrubs replanted, mulch returned, and the surrounding area cleared of all debris. Since it was raining the whole time, this was very impressive. We really enjoyed working with Chip. Thanks for a job well done.

Nashville, TN

Our experience was absolutely fantastic. I had four other companies come out to quote the job but NONE were as impressive as USS. I plan to post on all my media outlets about my experience with USS, starting with Chip to the install team. I was thoroughly impressed.

Antioch, TN

Thanks to Mitch who came to look at my house to draw up an estimate. He found the previous owner had something in place to address the issue. Rather than coming up with a story just to try to get my business, he advised me of how I might be able to fix it on my own! Great to see a company with that kind of honesty!

Nashville, TN

I requested a free visit from USS, and I could not be more pleased with the service provided. Mitch came out to look at my house, and he very patiently looked at some signs of concern that I had been monitoring. After we looked inside, we went outside to look at the exterior of the house, and then he looked underneath. He found a couple of minor cracks, and he showed me exactly what to watch for in the future. After looking over everything, he recommended that nothing be done at this point in time. It is rare that a company would come out to give a free estimate and then not try to sell sort of service. The honesty displayed by Mitch and USS was very reassuring, and if any of the minor cracks become an issue in the future, USS will have my business!!

Dickson , TN

I would like to thank everyone at USS that played a roll in repairing, leveling and strengthening the supports and floor joists under my house. I know it’s not an easy job in the crawlspace of most homes. Everyone at USS has been courteous and professional. I would like to thank Ron and his crew especially. They worked hard at each point to get every pillar, beam and jack post perfect. My floors are level and no longer have a “bounce” when you walk across them. I would be happy to recommend USS to anyone that needs work done.

Murfreesboro, TN

I was very impressed with the service provided by USS for the repair of our sunken front walk and stairs. The process was pleasant and efficient, the employees were knowledgeable and professional, and the workmanship was excellent. One of the things that impressed me the most was how our foreman, Blake, thoroughly explained the repair process and gave us tips on how we could avoid a recurring issue. I would certainly recommend USS to anyone, and I would choose them for our future structural repair needs.

Goodlettsville, TN

We really enjoyed Casey and his crew. Myers Plumbing came by to check a vent on some work they had done for us and said they could take a nap under the house, it was so clean. Thank you much!

Pegram, TN

Awesome job! Our house is finally level, thanks to Ronnie and his crew!!!

Gallatin , TN

Thank you! My project manager Mitch was great to work with in preparing me for this huge project. He went above and beyond to get this moving earlier than expected. Nick and Kyle were very respectful of me and my property. They left us much better off than before. They made a great team! I always felt “in the loop” on what was happening at my home. I was so impressed with the way they kept their workspace clean and orderly EACH DAY! Much better than they found it at the beginning, I’m sorry to say! Thanks for living up to your advertised integrity! I’ve told all my friend how great this dreaded experience turned out!

Goodlettsville, TN

The USS team was fantastic. Our project manager was so responsive – reading over an 8 year old structural engineer report late at night and giving me advice and a proposal that night! He also educated me on what needed to be done and why, and what didn’t need to be done and why. He was so accommodating to schedule us in as quickly as he could. The team did a great job and finished in one day – they were careful to put things back in place and cared about my home. Really great service! Particularly stands out against other structural contractors/engineers in your industry due to responsiveness, customer service and superior guidance. A++

Nashville, TN

For once in a long time, I’ve got the quality of work that was sold. It’s a rare occurrence it seems these days. I cannot say in few words of the appreciation that I have for the excellent quality of work, the commitment to do the job right and the superb attitude of the people involved. I cannot say THANK YOU enough.

Brentwood, TN

Your guys really went above and beyond. Everyone was a pleasure to work with. Great work and so affordable! Thanks so much.

Fayetteville, TN

We trusted USS from the very beginning in large part due to the project manager assigned to our house and also the reputation that USS has. We would like to say a huge THANK YOU to our foreman and his crew for being here on time and finishing on time. They were very courteous, kept the area clean and went above and beyond to help us. We asked questions, they answered with confidence and knowledge and patience. They were wonderful to us and we can’t say thank you enough.

Pulaski, TN

We were very impressed with the entire process – especially when we came home on Day 2 and the crack in brick under our window was already fixed! Best home improvement project we have ever done.

Mt. Juliet, TN

The foreman and crew were excellent, very knowledgable and polite. They completed everything they said they would do. Our project manager was very knowledgeable, easy to understand and no over sell. No “let’s make a deal” – which is what the other company did. The project manager’s approach, personality and professionalism is the reason I went with USS!

Columbia, TN

As a woman not knowing anything about this kind of work, I wanted someone I could depend on and USS came through. Thanks!

Portland, TN

A great foreman and crew. They knew what they were doing and explained the process in detail. Finished the job on time and did an excellent job cleaning up. You can’t tell work was performed in the area. USS is very trustworthy and good.

Old Hickory, TN

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