We are just beginning with our home repair getting inspections and estimates. We just had USS at our home for the first time today and Ben is so far ahead of all the other so called experts that have been to our home. With other companies, it has been a sales call and computer presentation but with Ben it was an inspection, evaluation and explanation of the problem. He was focused on making sure I totally understood rather than trying to get my signature on a contract. WOW, what a great experience.