Contacted USS for concerns about crawl space moisture. I recently relocated from Dallas and have little experience with pier and beam fountains as most DFW homes are slab. Mr. Kues was very professional and knowledgeable and after taking readings and inspecting the foundation he put me at ease. No repairs or improvements were needed. I had anticipated buying at least a dehumidifier but advised that was not needed. Very honest, straight forward employees. If you want a honest assessment of your situation, I recommend contacting USS first!