VP of Administration & Customer Service

As the VP of Administration & Customer Service at USS, Shannon (Smith) Carter is an advocate for customers of United Structural Systems. Shannon’s department strives to exceed customer expectations; from the first correspondence, to the completion of the project. Teamwork is the foundation of USS and she is blessed to work alongside incredibly talented departments within the USS infrastructure.  She has been a critical part of United Structural Systems since it opened its doors in 1994 and relocated to Nashville from Indiana in 2000. Prior to USS, she graduated from Liberty University with a degree in communications, and has a background in broadcast and consumer video.

Shannon enjoys vacationing with family, visiting historical sites and exploring Route 66! She currently resides in Hendersonville, TN with her husband of 30 years.

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