Customer Reviews

At the completion of each job, we like to ask our customers to review their experience with United Structural Systems. Read what some of our satisfied customers are saying about our foundation repair, waterproofing, and concrete leveling work.

Recent Reviews

Evan and Nolan did a great job consulting on what needed to be done to stabilize and repair uneven cracks surrounding our pool. They were knowledgeable, went beyond our expectations and it was a great experience.

Franklin, TN

USS has been wonderful to work with on our foundation repair. Initially Chris C. came out to evaluate our situation. He gave us an estimate on putting in a new beam and support jacks in certain places to help with some settling in our home that had caused cracks in walls and a slope in our master bedroom closet. He was very thorough and gave us a list of the repairs needed. He even broke it down to what needed to be fixed right away, and what could wait a little longer if we needed to do it in stages to help with the budgeting of repairs. The guys that came to do the installation were awesome!! Jared H. and his assistant also named Jared were timely, friendly, and very polite. They even took off their shoes when they came inside to make sure they didn’t track anything in. I didn’t ask them to nor was I worried about it, but the extra effort of making sure they left our home in good shape was impressive. When the repairs were done, Jared showed us with his level that everything had been properly adjusted before he left. I highly recommend USS for your foundation repairs. The entire team at USS was very professional the whole way through.

Nashville, TN

I had USS level a section of my driveway that had settled as well as fill some voids under my garage floor. The process from the estimate to the completion of the work was seamless. I felt like everyone from USS treated my job as if it were their own home involved. Evan and Nolan did a superb job of paying attention to the details when they did the work. I highly recommend USS for any structural related work.

Nashville, TN

The USS team did an excellent job on our home project. Derek J. and Mario team were professional, prompt, efficient ,neat , organize ,friendly and very respectful.They answered all of our questions and seemed happy to do so. Thanks so much for a job well done!

Murfreesboro, TN

I cant say enough about Jason and his team of Evan D’s crew. For starters Jason was super honest about the whole process and took time to even take my call after I got other quotes from competitors to answer some questions I had about the differences. He didnt try and oversell me on anything and even explained why they did what they did and had no reason to treat areas of my driveway that were not in bad shape.

Got an appointment scheduled and they showed up on that day at the time they said they would. Evan was very nice and took time to just sit and chat with us about whats going on and even played with our dogs some while talking with us. I could not be more happy with the service provided or the people doing the work. IMO I wish more companys had folks that worked that hard yet were honest and just down to earth people that seem to enjoy what they do and care about the customer they are doing it for.

Great job and my driveway looks 1000% better.

Lebanon, TN

Chris C. came in and did a thorough job going over my concerns for our foundation (bulging floors, wall separation). He gave me honest feedback about what he saw under the house. His written estimate was top notch. Professional! I separate company to come in and they just didn’t give me the same service and professionalism as Chris and USS did.  Just had our foundation repaired this morning. Jared H. and the other Jared came in and were very courteous and got down to business. They installed five jacks and added a steel beam for support. They went jack by jack and leveled the floors and stairs every step of the way. They cleaned up and honestly I could not ask for better service.

Clarksville, TN

We really have appreciated Glenn’s honesty when he came to inspect an issue with our crawlspace. Once in 2018 after we’d taken ownership of our newly built house to find out that there was water coming in through the center block walls. He suggested we put in a French drain to stop the water from standing in our house. This year he helped us with a problem that went beyond the house “just settling.” He worked with us on how to address this problem so that we can space out the needed work without taking huge chunk out of our checkbook all at once. I didn’t get the name of the team that put in the French drain, 2 years ago, but they did a great job.

The team that came this year, Derek and Demanio were very professional and performed the installation of jack posts to help raise the kitchen and laundry room floors. Very respectful. Five Stars for all of them, and for USS for hiring good trustworthy people. You don’t find that very often.

Columbia, TN

The USS team, Evan Dennison and Luke, arrived on time and did a great job of lifting the front sidewalk/walkway in front of our stoop. The walkway, which had settled four inches, is now back to code related to the rise of the first step to our stoop. The project was completed in less than an hour.

USS warranties that the area of repair will not settle more than 1/4″ for a period of 5 years. The warranty is transferrable to future owners at no cost.

Franklin, TN

Richard Jones and his crew did great communication about their arrival and about the project itself. The mortar color for the replaced brickwork was a great match. The work area was left very clean at the end of their project. Very respectful. I would be happy to recommend them.

Brentwood, TN

Evan Dennison was FANTASTIC. He did incredible work and we had great conversation. I am thoroughly pleased with the results. Thanks again Evan & USS team!

Hendersonville, TN

Kliford L. & Dylan S. performed outstanding work to repair the structural issues around my home! The attention to detail and time given to explain what was being done was extremely professional and a comfort for me to understand the process that was implemented. The final results have transformed/restored my home dramatically and have provided me a peace that I have not had since I purchased the house. I cannot thank them enough and it was a pleasure to have worked with them. Job well-done guys and I am very thankful for everything!!! USS is awesome and I will send recommendations whenever I can.

Gallatin, TN

Evan Dennison from USS arrived on time. He was extremely courteous and professional. I greatly appreciate Evan’s expertise in fixing a settling issue with our screened-in porch along with leveling the back concrete walkway around the pool. I will definitely recommend Evan and USS to anyone.

Cottontown, TN

The USS team is outstanding. Our front steps was tilted away from the porch due to erosion underneath them and the sidewalk. They look like brand new now. Evan was friendly, professional, answered all myquestions and completed the job within an hour’s time. Highly recommend USS!

Mt. Juliet, TN

We just had our back concrete patio raised up as it was sinking. Evan Dennison did an amazing job!! He’s so friendly and professional. He answered all our questions. USS will be the only company we will use in the future. Thank you!

Oak Hill, TN

Brian R. and Dylan S. took care of my leveling project. The team arrived on time, was extremely courteous, and completed the work efficiently. I recommend USS.

Nashville, TN

Richard was exceptional. He took the time to listen and answer questions about concerns. The work was completed promptly and the result looks great. Thank you!

Bowling Green, KY

Chad was on time and super nice. He told me it was not the foundation, but the floor joists…no wonder I had a bouncy floor. They came and installed jacks to level floors. The installing team did their best to answer questions I had during their 4 days here. I received great service! I had some squeaks in the kitchen floor. Called and they sent someone out…..doesn’t squeak anymore! Thank you all so much!

Murfreesboro, TN

Chad was awesome. Not only was he on time, he gave me what I feel was an honest opinion regarding our house. He took the time to listen to our concerns and was professional but personal. There was no pressure or an “upsale” push, no fear tactics or any other type of sales moves. I appreciate this approach and I will definitely call USS back for any needs that apply.

Brentwood, TN

Brian R. and his crew were complete professionals. I have had numerous construction crews/ companies do work at my house over the last 20 yrs and these guys were by far the best. This is the first time I haven’t had to clean up after a crew and that represents the character of USS – Thank you!

Murfreesboro, TN

We greatly appreciate Evan’s expertise in fixing a settling issue with our screened-in porch. Poly foam injections across the porch leveled its concrete and resolved a gap in the retaining brick wall (a massive bonus).

Richard and William followed up with tuckpointing to complete the porch repair and also correct gaps around a bay window.

We should have done this years ago. The team did a super job.

Murfreesboro, TN

Huge Thank You to Jason and Evan. They were kind, professional and on time. The price was perfect for the amount of work that had to be done. 5 Star Review!

White House, TN

This is the second time we have used USS to make improvements to our 70-year-old home…..and once again, the team exhibited true professionalism. From the beginning, taking care of covering our floors, explaining in depth the procedures they would be completing, and cleaning up after they completed the job. Your workers, Marshall and his team, Ashton and Matt, are a true professional representation of USS. They are a positive asset to your company. Hands down USS will not disappoint! Thank you again!

Clarksville, TN

Evan did a fabulous job of leveling our concrete driveway. He showed up on time, did the work, did a great job, and cleaned up the area so no one could tell a worker had been at our home! I would definitely recommend USS and Evan for concrete leveling and repair.

Nashville, TN

Marshall and team of Ashton & Matt did a great job installing the crawl space sump pump and drainage system. They were very professional and completed the job on time. Marshall did a great job explaining the steps and process and documented the entire job with photos. They addressed any concerns and was very detail orientated. I am very happy with the end product and feel much more comfortable with the condition of the crawlspace and home integrity.

Nashville, TN

USS provided an EXCELLENT experience from start to finish. We had a back basement wall that had pushed in ca. 2 inches and water was seeping in from cinderblocks that filled with water. I carefully interviewed five different companies and Glen Yarbrough from USS impressed me with his experience, knowledge, and patient explanation of the issues and solutions. He returned several times to answer additional questions. I also heard very positive reports from 3 friends who had used USS before. (In one case USS had fixed a project that another company had messed up.) Once scheduled the work team showed up on time, discussed what they planned to do each day, and cleaned up the area spotlessly at the end of every day. The work was extensive including an interior drainage system, waterproof wall covering for 1/3 of my large basement, 7 steel I-beam wall braces, a large dehumidifier, a sump pump with a drain to the outside, and the installation of downspout extensions to channel water around to the back yard. John and his crew were always courteous, prompt, efficient, and most definitely know their stuff. I would MOST highly recommend them to anyone. If you interview multiple companies as I did, I would advise you to make sure you include USS in your comparison.

Brentwood, TN

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