United Structural Systems (USS)
Meet Our Team
We take care of our customers and we invest in our team members. USS is the type of place where you can start digging trenches and, with the right amount of hard work and character, rise to a management position.
Management Team
Craig, the President and CEO of United Structural Systems, LLC, combines an engineering mindset, with a passion for supporting our customers and our team. Craig's role with USS is the culmination of a career that has ranged from work with advanced communications technologies to the home services industry, which lends well to our support of homeowners in the markets that we serve. Craig lives in Nashville, TN, with his wife Blake, where they enjoy traveling, the outdoors, and spending time with their three children, Rachel, Eric, and Colin.
Craig
Jason is the General Manager at United Structural Systems Nashville. Prior to joining USS in 2014, Jason worked in the restaurant industry for 27 years. His favorite aspects of working at USS are the people he works with daily and the company culture.
Jason grew up in Clarksville, TN, and currently resides in Springfield, TN. He is happily married with three children and two grandchildren. In his spare time, Jason enjoys coaching youth athletics, fishing, and hunting.
Jason
As the VP of Administration & Customer Service at USS, Shannon is an advocate for customers of United Structural Systems. Shannon’s department strives to exceed customer expectations from the first correspondence to the completion of the project. Teamwork is the foundation of USS, and she is blessed to work alongside incredibly talented departments within the USS infrastructure. She has been a critical part of United Structural Systems since it opened its doors in 1994 and relocated to Nashville from Indiana in 2000. Prior to USS, she graduated from Liberty University with a degree in communications and has a background in broadcast and consumer video.
Shannon enjoys vacationing with family, visiting historical sites, and exploring Route 66! She currently resides in Hendersonville, TN, with her husband of over 30 years. They have two children and two grandchildren.
Shannon
Ricky started with USS on August 26, 2002 at the age of 19, and is now the USS Production Operations Manager. His prior experience includes landscaping, roofing, repairs and a successful tenure here as USS Training Director and project videographer. Ricky attended the NOSSI College of Art and Nashville Tech for graphic design and art which assists him in the production of many USS projects including SOP videos.
Ricky has two children, Aiden and Ellie. In his off time, he enjoys kayak bass fishing with his kiddos, playing drums and guitar, photography, and videography.
Ricky has stayed with USS because he really enjoys the environment of unity that has been created, where everyone works so hard to protect it. “When you start a company based on “The Golden Rule,” you can’t go wrong,” Ricky says. “We offer an avenue for men to be a part of something bigger than themselves—a team. And we teach them how to better themselves along the way, all while offering customers the “Best” our field has to offer.”
Ricky
Eric is the Sales Manager at United Structural Systems. Prior to joining USS in 2023, Eric worked in the home repair industry for 6 years. His favorite thing about working at USS are the people he works with and how the whole team is dedicated to the customer experience.
Eric grew up in Pine Bluff, AR, and currently resides in Spring Hill, TN. He is happily married with three children. In his spare time, Eric enjoys golf, his kids’ soccer teams, and all things Boston sports. Go Sox! Go Celtics! Go Pats!
Eric
Neil was born in Chattanooga and was raised in Cleveland, TN and is now the General Manager at USS Chattanooga, formerly Basement and Crawlspace Solutions. Neil attended college at both UTC and Lee University earning his BS degree in Business Administration. He has lived and worked in the Chattanooga/Cleveland area for over 20 years. His most recent work experience has been in the home services industry. This includes five years in the Home Inspection Service prior to joining Basement and Crawlspace Solutions.
Neil currently resides in Cleveland, TN with his wife, Meredith, who teaches in Bradley County, and his two daughters, Evelyn (12) and Darcy (9). Neil enjoys traveling with his family, reading, listening to podcasts, and golfing.
Neil Scott
Project Management
Meet Bart, Senior Project Manager for USS. Bart grew up in St. Louis and moved to Nashville in 1997. He is a graduate of Southeast Missouri State University (SEMO) with a Bachelor of Science in Business Administration and a minor in Marketing.
He has a lot of experience in home repairs and more specifically, home structural repairs; he previously worked for a competitor before coming over to United Structural Systems. This experience allows him to see the needs any potential repair your home might require and evaluate the best approach to fix it.
Bart lives with his wonderful wife, Jan, in Franklin, TN. Together, they have three beautiful children: Miranda, Jared and Justin. When he’s not repairing homes or keeping track of his busy family, he likes to golf, ski, and travel.
Bart
Michele joined USS in 2016 as a Sales Assistant and has now moved to Project Coordinator. A native of Illinois she moved to the Nashville area in 2012 with her husband of over 23 years. Michele graduated from Black Hawk Community College and has over 28 years of customer service and sales experience.
In the summer you can find her floating in the pool with her husband and her Shichon Cooper. She enjoys vacations to the beach and going home to Illinois to spend time with her family and friends, especially her seven nieces and nephews and ten grandkids.
Michele
Aaron is a Senior Project Manager who has worked in many facets of the construction industry from framing houses, roofing, and even remodeling. Originally from Northeastern Kentucky, he moved to Middle Tennessee in the mid 90s.
Aaron has three wonderful children: two boys and one girl. He enjoys all things outdoors including hunting, fishing, camping, and golf. Aaron likes spending time with his family, friends, and serving in his church.
Aaron
Chad is a Senior Project Manager with United Structural Systems. For over 25 years, he worked in the residential and commercial construction industry and previously worked for a competitor before joining USS. Chad uses his 14 plus years of experience in the foundation repair industry to identify any potential repairs your home might require and evaluate the best approach to fixing it.
Chad lives in Fairview, TN, with his wife Shannon, son Peyton, and their two dogs Jack and Diesel.
In his spare time, he enjoys outdoors, hunting, fishing, off-roading, BBQing, watching basketball, and most of all baseball. Most weekends are spent at the ball field somewhere or off-roading.
Chad
Chip, Senior Project Manager for United Structural Systems, grew up in rural central Kentucky and moved to Tennessee in 1988. He is a graduate of Western Kentucky University with a Bachelor of Arts degree in Broadcast Communications and a minor in Speech.
He began his career in the home improvement industry in 1990 and previously worked for a competitor before joining USS. With over 30 years experience, Chip has a thorough knowledge of both water management and foundation repair.
Chip lives with his wife of 43 years, Carolyn, in Mount Juliet, TN. They have a son, Ryan, and two wonderful grandchildren, Kaitlyn and Nolan. When not attending his grandchildren’s sporting events, Chip enjoys riding his motorcycle and playing music.
Chip
Chris is a Senior Project Manager with United Structural Systems. A graduate of The University of Tennessee at Martin, Chris received his BS in Natural Resources Management. After working for the Tennessee Stream Mitigation Program as a Project Manager, he joined the ranks at USS in 2015.
Chris currently resides in Ashland City, TN, with his wife Lindsay and two children. He’s a family man who enjoys the outdoors, hunting, and spending time with friends.
Chris
Chris is a Senior Project Manager for United Structural Systems and has been a foundation, structural, waterproofing inspector and project management specialist since 2010. Chris has 18 years of experience owning and managing a successful business in the construction industry. He built homes, remodeled, and worked with homeowners’ insurance claim repairs.
Chris is married to the talented and beautiful Jennifer and has two bright and delightful youngsters: Isabella & Lucca. They live in Murfreesboro. Chris is very involved in his worship congregation and frequently speaks publicly about Scriptural subjects. In his downtime, he loves to get his kids outside for hiking in the woods, camping, and stargazing.
Chris
Glen is a Senior Project Manager who joined USS in 2018. Glen has over 10 years of experience evaluating foundation issues. Originally from Arkansas, he has lived in Middle Tennessee for over 20 years and currently resides in College Grove.
Glen has two children and five granddaughters. In his spare time, he enjoys golfing, fishing, and spending time with family.
Glen
Jason is a Senior Project Manager for United Structural Systems. With over 7 years of experience, Jason specializes in helping homeowners with their concrete lifting and foundation repair needs.
Jason and his wife Misty live in Arrington, TN, with their two sons: Bryson and Colton, and their English Cream Golden Retriever Ranger. In his downtime, Jason enjoys hunting, coaching his kids’ teams, and watching sports, especially his Green Bay Packers.
Jason
Nate joined the USS team as Project Manager in 2024. With 20+ years of residential construction experience and many of them in structural repair, Nate gets a lot of satisfaction helping his clients resolve the problems they are having with their homes.
When not at work, Nate loves spending time with his wife and two kids. He loves the outdoors, fishing, and the beautiful Tennessee landscape!
Nate
Commercial Division
Bruce is the V.P. of the Commercial Division for United Structural Systems. He joined the USS team in 2014 with more than sixteen years of Facilities Management experience under his belt. His years of overseeing all capital expenditures for more than 180 properties in nine states afforded him a comprehensive knowledge of all things structural, and expertise in all other areas of construction, both retail and residential. He also has an extensive background in catastrophic recovery, which makes him a leading expert in the rapid remediation of foundation and water intrusion issues.
Bruce has earned numerous awards for excellence in areas of teamwork, leadership, and performance. He served as a leadership trainer and also on the Diversity Focus Group, Emergency Response Team, Project Scope Committee, and Roof Committee for his previous employers. Bruce has a degree from Lincoln Tech in diesel technology and continues to educate himself in new technology and innovations of the construction industry.
Bruce lives in Nashville, Tennessee with his wife and two boys and enjoys volunteering as a baseball and basketball coach. He loves to hunt in the mountains of Montana and wade-fish in the gulf of his home state of Texas. Fish fry, anyone???
Bruce
Eddie became a Commercial Division Project Manager for USS in 2023. Originally from just outside of San Antonio, TX, Eddie's background is in skilled trades, including that of a licensed electrician and certified welder. After moving to TN, Eddie continued his experience further in the industrial and retail industries.
Eddie has 5 children, 6 grandchildren, and 3 great grandchildren. He loves deer hunting, turkey hunting, and fishing, and does some woodworking and occasional refurbishing when not out in the great outdoors.
Eddie
Kenny started with USS in 2001 and manages the commercial sales division.
His background is varied and includes his first job at Old Hickory Engineering in 1981 and M&K Engineering in 1984. As a native Tennessean, he graduated from Joelton High School in 1980 and completed his associates degree in 1990.
He continued his education through seminars and classes on micro pile design & construction, anchor pile and micro pile installation, mechanically stabilized earth, grouting, geoconstruction, soil nail wall design & construction and more.
Kenny
Lindsey is the Executive Administrative Assistant in our Commercial Division. She has 21 years of administrative experience in multiple accounting roles.
Happily married for 17 years and a blessed mom of two precious boys 11 and 4, Lindsey loves the outdoors, nature, sports and staying active.
Lindsey
Customer Care Center
When you call USS, chances are you will speak with Juanita, who joined our team in 2015. She grew up in Charlotte, NC, and currently resides with her multi-talented husband of 37 years in the beautiful Robertson County countryside. Having a lifelong passion for helping people, combined with a degree in Communications, and her experience helping run her family business, Juanita is uniquely suited for her position at USS.
She counts herself blessed to be a wife, mother, and grandmother of six! She is a fan of weekends at the lake, Jeep rides, flea market browsing, and is always looking for the next great road-trip adventure! Give her a call…she’s looking forward to talking with you!
Juanita
Carri is a member of our Customer Care Center team. Carri’s experience ranges from working in clerical and finance to roles as Registered Dental Assistant and Worship Leader.
Carri has four children, one dog, a variety of farm animals and two frogs. She enjoys hunting, archery, singing, and raising her babies!
Carri
Cierra began working for USS in the Customer Care Center in 2023 following her experiences that range from working at Ferguson and in child care, to the grocery and restaurant business.
Originally from Cadiz, KY, Cierra met Jimmy (who also works for USS) in 2014 & moved to TN. They now have a 5 year old little boy. During the summer they enjoy going out on the boat, fishing, camping, and spending time together as a family, and love taking family vacations to the beach.
Cierra
Katlyn is a Customer Care Representative at USS with ten years of experience in retail management and store development. Originally from Watertown, NY, Katlyn has lived in Clarksville for the past 20 years. Katlyn is married to Foreman and Football Coach JaCorean Hobson and loves to bake and cook. During football season, you can find her cheering for her boys or chasing her young daughter on the sideline!
Katlyn
Cara started at USS in 2014 working part-time while in school before joining the Customer Service department full-time in 2019. Cara is a 3rd generation “Smith” working at USS. Prior to USS, Cara was a professional ballerina and professional ballroom dancer with her husband, Christian.
Cara lives in Madison with her husband, Christian. They recently welcomed their newest addition, daughter Sonnet, alongside their son Justus.
Cara
Scheduling
Kathy joined USS in 2019 and is a Production Scheduling Manager for the USS Scheduling department. A native of Greenbrier, TN, Kathy attended Vol State Community College and has over 30 years of customer service experience, 25 of which are in the medical administration field. One aspect of working at USS that she finds most enjoyable is the family atmosphere.
Kathy lives in Adams, TN, with her husband of over 30 years, Chris, and has four sons and five grandkids. In her spare time, she enjoys photography, cruising to new destinations, and playing with her grandkids.
Kathy
Tye is a USS Production Scheduler and has an associate degree from West Kentucky Community College. She has several years of experience in customer service.
Tye is from Kentucky and loves fashion and high heels. She has three children and one beautiful grandson. Her hobbies are dancing, bike riding, skating and bowling and taking trips with her family to make memories.
Tye
Mary Evelyn joined USS in 2015 and is currently a Production Scheduling Coordinator for the USS Scheduling department.
A native of Adams, TN, Mary attended Austin Peay State University and has over 22 years of customer service experience, 18 of which are in business management. One aspect of working at USS that she finds most enjoyable is the ever-changing and evolving day-to-day.
Mary Evelyn lives in Cedar Hill, TN, with her husband of over 10 years, Dusty, and they have one son and two dogs. In her spare time, she enjoys camping, 5k marathons, and horticulture.
Mary
Accounting
Brittany became our Director of Accounting after working in the Accounting Department for Titan Products. She has a BBA in Accounting from Austin Peay State University and has worked in the accounting field for over 12 years.
Brittany is married with two children. She enjoys watching her children play sports and reading.
Brittany
Cheryl joined the USS team in 2024 and has worked in accounting for over 25 years. Originally from Boston, Cheryl later moved to South Florida to raise her 3 children. The family relocated to Tennessee for her husband's work 9 years ago, so Cheryl's children and six wonderful grandchildren all live in Tennessee now. Cheryl enjoys gardening, traveling, and enjoying time with my family.
Cheryl
Sharon has over 25 years of accounting experience working in structural and environmental services. Born in Springfield, TN, she is a lifelong resident of Cheatham County. Sharon lives in Joelton with her husband and has 2 grown children and 2 fur babies.
In her spare time, Sharon loves the outdoors, especially the mountains and the beach. She loves traveling, boating on the lake, hiking and spending time with her family and good friends.
Sharon
April joined the USS team as Accounts Receivable Clerk in 2024.
April is happily married to her best friend, Thomas. They are blessed with two wonderful children, Owen and Abram. In her spare time, she loves going on adventures with her little family, playing video games, and reading a good book.
April
Warranty Department
Casey was hired by USS in 2014 with previous experience in HVAC, concrete, carpentry, and framing. He enjoys working at USS because of the environment, the great people to work with, and the management style. After several years of excelling in the field, Casey now uses his knowledge and experience as Warranty Department Manager.
A Cheatham County native, Casey enjoys riding his motorcycle and woodworking.
Casey
Tommy was hired by USS in August of 2007 and is the Warranty Assessor. Tommy has extensive experience in all aspects of USS products and processes, from basement wall stabilization to poly foam injection. He also has previous experience in welding and heavy equipment operation.
Tommy is married with two daughters and a son. He spends his spare time restoring and customizing cars, going to car shows, and fishing.
Tommy
Team Leaders
Billy has been with United Structural Systems since 2006 and is currently our Team Leader responsible for overseeing all USS piering projects. He has previous experience as a truck driver, in equipment operation and maintenance, inventory control, and plumbing.
Billy is married to his beautiful wife, with 3 beautiful daughters and a handsome son, and 10 of the most beautiful grandkids in this world. Hobbies include bass fishing and deer hunting.
Billy
Brian was hired by USS in 2008. He is responsible for our commercial division of foundation repair, including but not limited to shotcrete and drilling, and excels in concrete and masonry. His former experience includes electrical work and residential foundation repair projects.
Brian is married and a proud father of four: two boys and two girls. He enjoys fishing, coaching his children, and playing softball.
Brian
Bryce is our USS South Production Manager. Before joining USS in 2017, Bryce worked as a painter. He quickly moved to Graduate Foreman, mastering both warranty and poly projects. One of his favorite aspects of USS is the team he works with daily.
Bryce recently moved from Clarksville to Lewisburg, TN, with his wife, kids, and two dogs, to fully assume his new role at USS South. In his spare time, he enjoys boating and playing golf.
Bryce
Graduate Foremen
Wyatt joined United Structural Systems in 2014. As a Graduate Coordinator, Wyatt is a part of an elite group whose commitment to excellence is reflected in their attitude, their presence among team members, and their integrity lived out daily. When asked what his favorite aspects of working at USS are, he stated, “I enjoy the challenge and the chance to impact others who work with me.”
Wyatt lives in Pleasant View, TN. In his spare time, he enjoys spending time with his children, playing with his two dogs, and writing poems and stories.
Wyatt
Demarcus was hired by USS in 2014. He is responsible for residential waterproofing repair projects. Prior to USS, Demarcus served in the United States Navy and visited different countries including Japan, Thailand, and Guam. His favorite aspect of USS is working with different people.
Demarcus lives in Clarksville with his two boys and his dog Cash. He enjoys playing basketball, watching sports, and spending time with his children.
Demarcus
Doug was hired by USS in 2014. He is responsible for residential waterproofing projects. Prior to USS, Doug attended Tennessee Technology Center. His favorite aspect of USS is working with friends.
Doug lives in Ashland City with his girlfriend of over 10 years and their pets which consist of two dogs and two cats. He enjoys fishing, hunting, video games, and riding ATVs.
Doug
Elliott is a Graduate Foreman with United Structural Systems. Elliott joined USS in 2017 and works primarily in the foundation piering division. What he enjoys most about USS are the people he works with daily.
Originally from Princeton, KY, Elliott currently lives in Clarksville, TN. In his spare time, he coaches his kids’ sports teams.
Elliott
Evan is a Graduate Foreman in the PolyLift division of United Structural Systems. Prior to joining USS in 2018, Evan worked as a mechanic. One of his favorite aspects of working at USS is the feeling of accomplishment upon completion of a job.
Evan lives in Gallatin, TN, with his wife of almost 20 years and their two sons. In his spare time, he enjoys fishing.
Evan
JaCorean is a Graduate Project Foreman with United Structural Systems. Prior to joining USS in 2015, JaCorean worked in HVAC and attended Hopkinsville Community College and Tennessee College of Applied Technology. His favorite aspect of USS are the people he works with daily.
Originally from Hopkinsville, KY, JaCorean lives in Clarksville, TN, with his wife and two sons. In his spare time, he enjoys playing football, games, and coaching.
JaCorean
Josh was hired by USS on March 18, 2011. He is responsible for piering, jackposts, and interior waterproofing. His former experience includes electrical and heat and air work.
Josh has been married for 12 years and has two children. His hobbies include baseball and football with his son and horseback riding with his daughter. For downtime, he enjoys working on cars.
Josh
Luke is a Graduate Poly Foreman with United Structural Systems. Prior to joining USS in 2010, Luke attended Vol State Community College and worked as an EMT and a personal health/fitness trainer. One aspect he enjoys about working at USS are the people he works with daily.
Originally from Ashland City, TN, Luke currently lives in Clarksville with his wife Casey, two daughters, and their two dogs. In his spare time, he enjoys knife making, hiking, and camping.
Luke
Manny is a Graduate Foreman who started with USS in October of 2018 and specializes in USS waterproofing projects. One of the things he loves about the workplace is the management environment of USS.
Manny been married for 24 years and has three children. Their ages are 23, 17, and 16. He loves cooking and enjoys vacationing in his free time.
Manny
Richard was hired by USS in 2015. Prior to USS, Richard worked as a mason. He enjoys working at USS because of the people.
Originally from Lyles, TN, Richard lives in Pleasant View with his wife and their six children. He is a devout Christian who enjoys hunting, fishing, and spending time with family.
Richard
Project Foremen
Meet USS Project Foreman Dennis! Dennis started his adult career in the mines and now works for USS on both residential and commercial underpinnng projects.
Dennis is a father of 3 beautiful girls. He enjoys kayak fishing, listening to music, and being in nature, as well as a being a motorcycle enthusiast.
Dennis
Jason was hired by USS in 2014. Prior to USS, Jason worked as a backhoe operator. Jason enjoys working at USS because of the people he works with.
Originally from Cedar Hill, TN, Jason lives in Clarksville with his wife, two children and two pets. He enjoys riding bikes and hiking with his family.
Jason
Based at USS South, Trystan is a foreman that you will likely see on our repair sites south of Nashville. Trystan loves meeting new people and trying new things.
Trystan's biggest hobby is the outdoors and he loves to fish! He also likes riding side-by-sides and four wheelers when he has the time. Trystan is the proud father of a beautiful daughter and son.
Trystan
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